Town Hall Meeting #3
I.
Discussed the
values established from the previous Town Hall Meeting.
1. Our Team
A.
Work Ethic
B.
Compassion
2. Patient/Resident
A.
Compassion
B.
Family Type Community
3. Community
A.
Safety/Well Protected
B.
Caring
4. Organization
A.
Compassion/Caring
B.
State of the Art Building/Equipment
5. Family/Caregiver
A.
Privacy/Mutual Respect
B.
Patience
II.
Began a blind
walk where one person leads the second person around while the second person
has their eyes closed. The following
things were expressed:
1. Feel
A.
Dependent
B.
Trust
C.
Tense
2. Communication
A.
Body Language
B.
Explanations
3. Trust
Grew with time
III.
Common Themes
1st
Common Theme – Compassion
2nd
Common Theme – Work Ethic
3rd
Common Theme – Family
4th
Common Theme – Safety
5th
Common Theme – Quality
6th
Common Theme – Privacy
7th
Common Theme - Patience
Compassion/Caring/Safety all as one
1.
Caring
2.
Loyalty
3.
Quality
4.
Safety
5.
Family
IV.
What is Caring?
Loosing self in patient and forgetting your own needs
Unconditional Love
More what you say and less what you look like
Doing a little extra
Going the extra mile to make another person smile
Caring and compassion go together
People like Mother Theresa, Jesus, and Guande
Putting other peoples needs in front of your own
Doing what is in the best interest of the person even if it
is not what
you believe in
Listening
Thoughtfulness
Acceptance
“No matter what”
Taking care of needs
Dependability
Responsibility
Accountability to needs
Concerns
Friendships
Mutual Respect
Maintaining dignity
“Like like”
Tenderness
Happy
Warm
Smiles
Clean and fresh
environment
Like you live there
Home like décor
V.
What is Loyalty?
Self sacrifice
Giving 110%
Trusting in an organization
Shared responsibility
Faithfulness
Good all the time
Respectful of others
Someone to stand up for your rights
Going the extra mile
Not undermining your belief system
Keeping mind of your business
Non participation in negative communication
Having your heart in it
Working together
Dependability
Responsibility
Respect
Team Work
Lifting others up
Defending your workplace
Pride
Giving 120%
VI.
What does family mean?
Togetherness
All family’s together
Unconditional love
Harmony
Compassionate
Caring
Respect
Quality
Communication
Acceptance
People that you would do anything for
Sacrifice
Warm
Self-Sacrificing
Trust
Laughter/humor
Inner circle
Sense of belonging
Freedom to express yourself
Remember patient’s family’s and keep them informed
Comfort
Protection
Big family
Nice home
Fun
Interesting
Puppy
VII.
What is Safety?
Good knowledge
Training
Awareness
Follow through
Non cluttered
Clean
Common sense
Keeping eyes open
Being careful
Communicating
Responsibility
Follow rules
Good quality equipment
Clean up
Awareness
Looking out for others
Clean environment
Maintenance/Repair of building inside and out
Courteous
Taking time/not hurried
Common Sense
Continuing education
Communication
Proper techniques
Direction
VIII.
What is Quality?
Best
140%
Strive for benchmarks
Do the best you can
Durable
Standards
Don’t rush jobs
Better than average
Pleasing to see
Always improving
Performance
Steadfastness
Sturdy
Usefulness
Productive
Efficiency
Multitasked
High Standards
Deficient free surveys
Functional
Well maintained building and grounds
Teamwork-teamwork-teamwork
Respect for organizations/teams
Endurance
Giving 200%
User friendly
Progressiveness