Town Hall Meeting
1 Agenda
·
Frame the discussion (10
minutes)
o
What is the purpose and importance
of this meeting?
o
What do we want to
accomplish?
o
What potential problems do we
face?
o
How do we solve those
problems
o
What is the
agenda
o
Time limit
o
Does every one
understand?
·
Background (15 Minutes
)
o
Board of Commissioners have
vision
o
Purposeful / Sustainable
Change
o
§
Clinic
§
Hospital
§
Long-Term Care
o
Facility
·
Introduction of Rob Mayer (10
Minutes)
·
What is brain storming (5
Minutes)
o
To get us all
thinking
o
The Good The Bad and The
Ugly
o
Not only problems but solutions and
ideas
o
Keep moving
o
Get organized
later
·
Rules (5
Minutes)
o
Listen & Show Respect for Others
ideas
o
Make everyone feel part of the
group
o
All Ideas come to the
table
o
There are no bad ideas or
suggestions
o
No sarcasm or
criticism
o
Have fun
·
Why change? (10
Minutes)
o
Celebrate what we are doing
well
o
Core areas of contrast Customers,
competition, Technology, Products & Services
o
Some ideas of how it could be
different
o
What is resident directed
care
o
Interdependence of the Services of
the District
o
We must remain relevant and
sustainable
·
SWOT Analysis (15 Minutes)
o
What do you
want
o
What do we do well
o
What can we do
better
·
Looking from mountain peek to
mountain peek (30 Minutes)
o
What is our
story
o
Values – What is important to
us
o
Vision – Where we want to
go
o
o
Look smell taste and feel (consider
areas of service)
·
Where do we go from here Next steps
(10 Minutes)
o
Discussion and
action
o
The new right
thing
o
Could get
chaotic
o
What is the
process
o
How will we implement
change
o
How will we
communicate
o
Stake holders Resident, Family,
Staff, Community, Regulators, Vendors, Donors Professional
Peers
·
People equipment and materials
needed
o
People
§
Set up - Doug
§
Leader –
Andrew
§
Facilitator –
Marie
§
Scribe -
§
Note Taker –
Danielle
§
Food – Pat
o
Equipment
§
2 flip charts
§
Screen
§
Power Point
Projector
§
Reception
Table
§
Sound System
§
Chairs up to
30
§
Computer for note
taker